How You'll Make a Difference: Performs a variety of clerical, distributive, technical and data gathering duties. Performs advanced functions requiring specialty training as needed which may include tech-check-tech functions. Provides distinctive, personalized care and services by listening, prioritizing, anticipating and responding to the needs of both internal and external customers and striving to exceed customer expectations. Performs product ordering and processing in a timely manner identifying and resolving issues. Dispenses medications, including restocking of automated storage devices. Adheres to Aurora?s policies/processes and local, state and federal regulations for complete documentation of receipt, preparation, dispensing, return and destruction of controlled substances. Accurately prepares non-sterile products. Uses and maintains information systems and technology, automation and software. Troubleshoots automation or technology failures or works with appropriate individuals to resolve. Accurately enters medication orders in the computer system and effectively navigates within the electronic medical record to facilitate patient care (ie performs appropriate billing). Generates and evaluates reports and troubleshoots complex distribution needs. Identifies, designs and assists in implementing process changes to improve the department, quality and safety of the patient experience. Triages phone calls including accurate understanding and interpretation of the issue, timely hand-off to another caregiver if appropriate, or timely resolution of those issues that the individual has deemed to address on their own. Serves as a resource person, role model and source of expertise for other caregivers regarding complex issues. Provides leadership for department operations in the absence of a department supervisor, which includes handling staffing issues and technical problems. Participates in development and implementation of training programs/materials. Trains and educates nurses or other healthcare providers on medication-related processes. Maintains up to date knowledge of department issues and complies with legal, regulatory, accreditation standards and Aurora policy and procedures. Actively supports and participates in departmental efforts, including performance improvement activities, department committees, and/or shared governance activities. What it Will Take: Licenses & Certifications Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board. Degrees High School Graduate. Required Functional Experience Typically requires 2 years of experience in a pharmacy technician position. Knowledge, Skills & Abilities Good mathematics skills and attention to detail essential.Good communication (written and verbal) and interpersonal skills.Basic computer skills. Scheduled Hours: First and Second Shift Rotating Weekends and Holidays Department: Pharmacy Location Address: 36500 Aurora Dr Summit, WI 53066-4899 Waukesha At Aurora Health Care: We pride ourselves on taking care of our people. And not just our patients-we mean you, too. We help each other live well. When you work at Aurora, you get the chance to work with a dedicated team that's as passionate about the work as you are. Here, you'll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you have the opportunity to change lives-including your own. Diversity and inclusion matters at Aurora. We celebrate our differences and nurture an environment where everyone feels included. We know that when we reflect the communities we serve, when we embrace differences and bring our whole selves to work every day, we are working as one to build a healthier tomorrow for everyone. Aurora supports a safe, healthy and drug-free work environment through criminal background checks and pre-employment drug testing. We maintain a smoke-free environment at all our locations. We are an equal opportunity employer.
Associated topics: biomedical, cytometry, dietary, dietetic, dietician, healthcare, histotechnologist, pharmacometrics, physiologist, virus